26.11.08 : Service Partner Account Manager (HP Technology Services) - GRADUATE

• JOB DESCRIPTION:
• Preparing statistical reports, sending information messages to partners
• Participating in certification, registration and education programs of service providers
• Monitoring partners' Total Customer Experience and Key Performance Indicators
• Collaborating with Russia regions regarding service and support planning
• Participating in partners' audits

• YOUR PROFILE:
• Graduate of 2008/2009 year in a technical field available for full time work
• Proficient user of MS Office and databases applications
• Readiness for business trips
• Good communication skills
• Good command of English
• Attention to details

• BUSINESS ENVIRONMENT:
• HP's Technology Services: exceptional people supporting business technology in action -talented professionals who bring the technical insight, process excellence and resource flexibility to help customers optimize their technology operations and drive business outcomes, from desktop to datacenter.
• Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they're valued. And making sure all the other parts of our business understand what customers are thinking.
• That way we're always a step ahead. Customers drive our business.
• And the people who keep us in touch drive our success. Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.

This job is part of HP Graduate Development Program 2009

 USEFUL LINKS:

• HP Russia Blog
• Learn more about career at HP
• Why work at HP?
• More about HP
• Interested? Send your CV to hp_staffing@hp.com