[RU-NGI] Fwd: [Noc-managers] sites not responding to COD tickets

[Alexander Kryukov]

Уважаемые коллеги!

Просьба срочно ответить на билеты, открытые COD.

                -- А.К.

-------- Original Message --------
Subject: [Noc-managers] sites not responding to COD tickets
Date: Thu, 18 Oct 2012 13:25:47 +0200
From: Tiziana Ferrari <tiziana.ferrari at egi.eu>
To: NGI Operations Centre managers <noc-managers at mailman.egi.eu>
CC: Central Operator on Duty task leaders 
<manager-central-operator-on-duty at mailman.egi.eu>, 
"nixon at nsc.liu.se" <nixon at nsc.liu.se>, Sven Gabriel <sveng at nikhef.nl>, 
       "'Daniel Kouril'" <kouril at ics.muni.cz>

Dear all

as you know, COD is contacting sites who are detected to run unsupported 
gLite 3.1/3.2 services and/or who host obsolete service end points in 
GOCDB (MON, Classic-SE, RB).

At the end of this message you find the list of sites who are not
replying to tickets, grouped by NGI. Could the relevant NGIs contact the 
sites, solicit them and support in upgrading? the link for each site
brings to the respective site security dashboard.

Operations Managers can have an overview of progress per NGI and site 
at: https://operations-portal.in2p3.fr/csiDashboard/csiReports

The reason why in some cases the number of alarms increased in the last
days is due to the addition of a new probe detecting some versions of
CREAM that could not extracted with the previous tests, and of a lcg-ce
probe.

Note that tracking deployment of obsolete VOMS/VOMS Admin end points is
not possible through BDII. VOMS/VOMS Admin instances declared in GOCDB
were manually checked, and sites running unsupported versions will be
ticketed directly through GGUS (so VOMS issues are not displayed in the
security dashboard).

The set of probes is still being extended to detect dCache and WMS
unsupported end-points. Once these tests will be deployed in the
Security dashboard, new alarms will be displayed and sites without open
tickets, will be notified by COD with a ticket .

Let me know if you have questions. List of unresponsive sites follows.
Thanks Tiziana

.........

Russia

Ru-Troitsk-INR-LCG2
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/Ru-Troitsk-INR-LCG2/view_type/cod/colspan/unknown>

RU-SPbSU
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/RU-SPbSU/view_type/cod/colspan/unknown>

ru-PNPI
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/ru-PNPI/view_type/cod/colspan/unknown>

ru-Moscow-SINP-LCG2
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/ru-Moscow-SINP-LCG2/view_type/cod/colspan/unknown>

ITEP
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/ITEP/view_type/cod/colspan/unknown>

JINR-LCG2
<https://operations-portal.in2p3.fr/csiDashboard/siteDetails/site/JINR-LCG2/view_type/cod/colspan/unknown>




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-- 
A.Kryukov. SINP MSU
Phone: +7 495 939-3156