... User Portal . ... Science Users Information > Observing with ESO Telescopes > Phase 2 Preparation > The User Support Department . ... Service Mode Philosophy . ... Service Mode: User Feedback . ... The User Support Department (USD) of the ESO Data Management and Operations Division is based in Garching bei MУМnchen, Germany. ... Operation of a helpdesk system ( usd-help@eso.org ) where users can address questions and request assistance on all aspects of ESO telescope Service Mode operations. ...

ACS Insturment Handbook for Cycle 24 . ... Advanced Camera for Surveys Instrument Handbook for Cycle 24 > Chapter 7: Observing Techniques > 7.9 Parallel Observations . ... Parallel observing allows HST to operate several other instruments while the prime instrument is executing its observations. While the primary instrument observes a fixed target at user-specified coordinates, the parallel instrument observes at coordinates 5 to 10 arcminutes away, depending on the parallel instrument. ...

SETUP : For service mode observations within the SOLARNET Access Program, ROSA and IBIS can be utilized either as stand alone instruments, or combined together. ... PROPOSAL STRUCTURE: Proposals should include up to max 2 pages, including a scientific rationale and technical requests (detailing i.e. spectral filters and wavelength sampling). ... For the case of joint IBIS and ROSA observations, proposals should indicate which instrument is to be considered as the primary one. ... SOLARNET Access . ...

. Please use the following for publications and media citations: . "Based on observations obtained with Apache Point Observatory's 0.5-m Astrophysical Research Consortium Small Aperture Telescope." . List of publications based on 0.5-m observations (TBD) . for questions or comments contact archive server .

... Up: Proposal Processing . ... ESO is prototyping a distributed ``Phase II'' system that will allow astronomers to prepare their observations at their home institutions, while maintaining a central repository for all observation data. ... ESO is developing a Phase II Proposal Preparation system (P2PP) to collect detailed scientific programme descriptions, in the form of observation blocks (OB). ... ESO's Phase II Proposal Preparation system is an integral part of the VLT Data Flow System (DFS). ...

... The Science Operation Department is composed of Astronomers, Telescope Instruments Operators(TIOs) and Data Handling Administrators(DHAs). ... Astronomers have proposed several methods to quantitatively measure the amount of turbulence above the telescope, which the most common ones is Differential Image Motion Monitor (DIMM). In optical testing, the Hartmann test is the common method to test the quality of optical components. ... Hartmann mask consists of 48 lenses. ...