STScI . ... Us . ... Initiatives Support . ... This site is to support the instrument teams as well as SMO, APT, and SSB in the help@stsci.edu workspace on footprints. ... Procedure for getting new team members into Footprints and to the Team Help Desk . Get new members to log into Footprints with their user name an AD password (They need to do this once before being put into Team Help Desks). ... Ask the STScI Help Desk Lead: Brian York or ask the Triage Help Desk Lead: Michael A. Wolfe . ...