... Removed Francesca Primas, updated USD head . ... This page aims at presenting an overview of what are the main activities of the User Support Department, which is stationed at the ESO Headquarters in Garching, and which belongs to the ESO Data Management and Operation Division (DMO). ... The main role of USD consists in being the interface between the users of ESO facilities (in particular those who take advantage of Service Mode observations) and the Observatories. ... User oriented services: . ...