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Account Set Up Procedures

Account Set Up Procedures

Last Revision: April 5, 2016 by Tony Roman

Abstract

This document is intended to help a Program Coordinator get the computer accounts, database permissions, and set up files necessary for processing HST observing programs.

The SOGS Firewall

All of the observatory planning and scheduling machines are considered part of a subnet called SOGS. SOGS stands for Science Operations Ground System. You will notice, for example, that your workstation has a name like: elrond.sogs.stsci.edu. The sogs after the machine name means that your machine is on the SOGS subnet. Because they contain information that will be uplinked to HST and JWST, all SOGS systems lie behind an extra internet firewall. This is a second layer of protection in addition to the general STScI firewall. For information about what can go in and out of the SOGS firewall, see:

Meet the computer and software people

If you are just getting started, you can ask those around you for help. When you need more help, this is who to contact. Try to be prepared with as much relevant information as possible. For instance, write down what you did leading up to the problem or various things you tried. It might help to print the screen to capture your last few commands.

Obtain computer accounts

You will need an account on the SOGS network.

In order to obtain the accounts, fill out a computer account request form. (If you are new to the Institute the account form may have already been completed for you - ask before you fill out a new form.) They are available outside of room 330. On the form, request a SOGS account; and be sure to indicate that your default group should be spb for HST and ops for JWST. These groups are more like properties of the account which gives you certain privileges. If you already have an account on another STScI computer, request the same account names for your new accounts.

Obtain database privileges

You will need access to the Proposal Library (PLib), and the Assist, PMDB, GSS, and PPSDB databases. PLib is a configured storage and retrieval system for the observing program files. The Assist and PMDB databases are large relational databases that live on a server computer named HAL9000. These databases are used for HST. GSS and PPSDB are databases that are used for JWST. Once you have received your account, you can request PLib privileges by sending mail to Tony Roman. For Assist and PMDB access, send mail to dba@stsci.edu. Request these permissions: For GSS and PPSDDB access, send mail to Tony Roman. Request these permissions: (Again, if you are new to the Institute these database permissions may have already been established for you - ask before you send a new request).

Set up your account

Once you are notified of your new account and password, logon to a Mac workstation.

Get your name added to the PCs lists

Get your phone added to the voice mail distribution list

When there are problems with e-mail and/or the computers themselves, updates are distributed by voice mail. To get your phone added to the voice mail distribution list, send e-mail to Tony Roman.

Put yourself on the software distribution lists

Email distribution lists are available for the major software systems, databases, and database servers. Being on these lists will allow you to stay informed about problems or discussions about the software:

Unfortunately, STScI has two different systems (MajorDomo and Exchange) for email list management; so the procedure to join a list depends on the system under which it is managed.

Subscribe to the following MajorDomo lists, by visiting the MajorDomo Page:

Subscribe to the following are Exchange groups:

To subscribe to an Exchange group:

  1. go to Outlook Web Application
  2. sign in using your STScI AD password
  3. select Options->See All Options... in the upper right
  4. select Groups from the menu at the left
  5. under Public Groups I Belong To, select Join...

Test Your Account

To determine if your SOGS account is properly configured, type:
check-account
at the command line prompt. Run this command separately in the HST and JWST environments.