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Дата изменения: Thu Jul 12 18:26:45 2012
Дата индексирования: Tue Oct 2 04:11:42 2012
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Codes and practices
Reinhard Hanuschik, 2012-07-04 Version 2.0

QC work
always be up-to-date with calChecker, calibration data processing, scores and trending provide feedback to Paranal about data completeness or quality issues in due time establish and maintain good communication channels with the QC interacting groups at ESO (PSO, USD, DFS, OTS, AOG, DBCM, to name just a few). If you have established good relationship, many things can go very smoothly, even in such a big organization. need hardware: arrange with Group Head duty trips: plan well ahead the dates, arrange with Paranal colleagues for availability, get approval from Group Head at least 6 weeks ahead in time, arrange flights as early as possible set up room and videocon bookings through division secretaries QC group meetings: attendance is mandatory, absence needs to be approved by Group Head





User interaction
check if this is really a QC issue, otherwise forward/assign to other responsible; in that case, send a short note to the user as acknowledgement Generally USD is the main contact point for users. if you decide to take over, try to be as helpful as possible, and help as soon as possible. These are our customers! Send immediately a short note to the user as acknowledgement. possible examples for QC interaction are: questions about data organisation questions about QC pages do not: enter discussions about pipeline products, observation strategies etc. Pre-imaging requests: there is an automatic procedure, we do not take care of these deliveries.

Interaction with pipeline developers
change requests, pipeline upgrades: create AR tickets, this is the standard way to make sure that a request gets registered before doing so, check with your IOT colleagues, esp. with Paranal, about possible implications

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before you report a problem, think twice: is this really a problem? Is it a problem just for you, or could it become a group issue? If so, you would probably like to discuss it first at a group meeting.

Web system
our web pages are a rich collection about the history of the instruments a good overview of all data produced and their logical connection an extensive documentation of the pipeline products and recipes in short, a unique collection which deserves care and regular updates



read and follow the ESO web policy maintainance: the QC web pages are maintained on your local computer (PC or laptop), not on w4 upload from the local source to qc@stargate1 using scp; cd qc and then cd to the proper folder; there is no need to upload to w4 and then webcopy many if not all QC web pages use dynamic (virtual) includes, so never download a web page with the browser (use scp instead), otherwise you freeze the dynamic content (this is a popular mistake) use decent HTML editors like dreamweaver (PCs and MACs only) do not hack HTML code (although you should be HTML fluent); manually editing HTML code of complex tables is unsafe and will likely result in unprofessional pages keep your pages up-to-date; maintain the `last changed' field; do not use your name there but `qc_.eso.org' instead check link validity stick to the common design do not: use font colours other than black or white; avoid blinking; avoid heavy usage of bold or italic decoration provide details where necessary but avoid chattiness



Interaction with USD
contact USD for OB reclassification (for reasons of missing calibrations), with justification, cc to PSO

Interaction with DBCM
they get any requests for changes of FITS key content in the observations database provide a short explanation for your request use the dfos tool hideFrame for a standard procedure remember to download headers or files again to have changes reflected there is sometimes confusion about hiding a file vs. key changes: changing DPR.CATG to TEST will not hide a file hiding requires setting of the hide flag, needs an explicit request and a reason

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a file will not show up on the archive interface if hidden (but can still be downloaded by QC) in case of doubt, discuss with Group Head

Interaction with SOS
they maintain our operational system (dfonn and QC cluster) they are committed to a 9 to 17 o'clock support, seven days a week in case of hardware problems, always contact SOS for software problems: installation, accounts contact SOS DFS system (core tools, pipelines) contact DFS other software or hardware (non-operational): contact helpdesk

Interaction with DFS
maintain and install common tools (like qc1Ingest, cdbIngest, dataclient); pipelines problems: create problem reports (using AR) development of new tools: request must be co-ordinated with Group Head new tools are developed for QC but require a structured process, including tool specification

DFOS
installation, configuration is your responsibility be always up-to-date with your installation, have your dfosExplorer running once a day with a cronjob have your calChecker running every 30 minutes; tellTracker: 15 minutes during Paranal night; autoDaily: every hour maintenance and development of dfos tools can be delegated by Group Head as appropriate new ideas, improvements always welcome! These tools can only stay efficient through your engagement and feedback best platform for proposals and discussion: group meetings problems with dfos: read the documentation, maybe you have overlooked something come up with a description, an analysis, a proposed solution (we are all scientists, after all, so we want to analyse problems and not just complain ...) ask your colleagues, so everyone can learn, maybe a solution exists already. take over responsibility DFOS is a key to enhanced group efficiency. It tries to achieve a global maximum, not a local maximum. use only DFOS tools for the standard workflows if something is missing, identify and propose a solution, do not implement a workaround! provide a documentation of your QC reports (using qcDocu)





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HIER Reporting
bimonthly reports, submitted to and edited by Group Head ESO-wide review: once a year, input as requested by Group or Department Head weekly QC group meetings: present, discuss, listen goals and objectives: defined, agreed upon, and documented once a year during the Performance Review

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