The Momentum of Open Systems Xtra '94 Survey Report

by Christopher Jacobs and Mike Placko

The X/Open Company Limited August 1994

CONTENTS

Chapters

1 Introduction 1
2 Significant Implications from the World Survey 5
3 The Respondents 11
4 Business Drivers 19
5 Deriving Business Advantage from IT 29
6 Open Systems, Standards and the Middle Market 39
7 Technologies, Systems and Products 51
8 Regional and Industry Analysis 61
9 Signposts on the Information Superhighway 71

Appendices

A Contributing User Groups 81
B Xtra '94 Survey Questionnaire 85
C Definition of Acronyms 99
    Related Publications 105
    Author Biographies 107

List of Figures

3-1 Respondents by Job Title 12
3-2 Decision-making Authority 13
3-3 Respondent Job Tide by Organisation Size 14
3-4 Geographic Analysis of Respondents 15
3-5 Respondents by Vertical Industry 16
4-1 Most Important Business Objectives 20
4-2 Business Objectives Of Utmost Importance by Respondent Job Title 21
4-3 Most Important Business Processes 22
4-4 Important Business Processes by Organisation Size 23
4-5 Top Ten Systems Technologies 25
4-6 Software Development Technologies by Job Title 27
5-1 Reported IT Expenditure for the Last Fiscal Year (% of Organisations Surveyed) 30
5-2 IT Spend as % of Revenue versus Revenue per Employee 33
5-3 IT Spend per Employee versus Revenue per Employee 33
5-4 IT Spend as % of Revenue versus Revenue per Employee for Over/Under Achievers 35
5-5 IT Spend per Employee versus Revenue per Employee for Over/Under Achievers 36
6-1 Open Systems Development Cycle 40
6-2 Awareness of Open Systems Organisations 42
6-3 Top Technologies for Standardisation 43
6-4 Key Technologies to be Standardised for Non-IT Management 44
6-5 Procurement Policy Standards 46
6-6 Standards Conformance in Selected Industries 48
7-1 The Evolving Usage of Top Technologies 53
7-2 The Evolving Use of Desktop Products 54
7-3 The Evolving Use of Server/Mid-range/Mainframe Operating Systems. 55
7-4 The Evolving Use of Software Development Environment Products 56
7-5 The Evolving Use of Database and OLTP Products 59
8-1 IT Spend per Employee versus Revenue per Employee 63
8-2 IT Spend per Employee versus Revenue per Employee 66
9-1 Impact of Multi-media and the Information Superhighway on Business by Region 74
9-2 Importance of Multi-media in Supporting Business Functions 75
9-3 Multi-media Technology in Use Now or by 1997   76
9-4 Business Benefits from Interactive Multi-media 77

List of Tables

3-1 Regional Coverage by Country 15
4-1 Top Ten Important Technologies by Organisation Size 26
5-1 IT Spend per Employee31
5-2 IT Expenditure for the Last Fiscal Year 31
5-3 Revenue per Employee by Size of Organisation 32
5-4 IT Leverage Factor by Size of Organisation 37
5-5 IT Leverage Factor and Survey Data Based on Revenue, Employees and IT Spend 38
7-1 Predominant Technologies Currently Being Used by Surveyed Organisations 52
7-2 Predominant Technologies that Surveyed Organisations Will Begin Using by 1997 52
7-3 Top Vendor-specific Networking and Distributed Processing Products 57
7-4 Top Generic Networking and Distributed Processing Products 58
8-1 Xtra '94 Survey Demographics: Organisations by Region and Business Sector 62
8-2 Xtra '94 Survey Data Based on Revenue, Employees and IT Spend 62
8-3 Xtra '94 Survey Data Based on Revenue, Employees and IT Spend 65
8-4 Relative Importance of Improving Customer Focus and Service 67
8-5 Relative Importance of Improving Business Processes 67

ТЕКСТ:
находится в библиотеке Секции открытых систем Совета РАН "Научные телекоммуникации и
информационная инфраструктура"