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Field Television Network Broadcast Guide
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FTN Broadcast Schedule for Customers

IBM FIELD TELEVISION NETWORK
Friday, August 21, 1992

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IBMLink TV GUIDE: INFOLink's Bulletin Board option under Announcements.
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IBM reserves the right to stop "in the clear" broadcasting at any time.
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TABLE OF CONTENTS
(**=NEW *=CHANGE)
EASTERN TIME
08/21 .9:30&11:30 . Cross System Product V4.1 Update . . . . . /C 92188
08/26 .9:30&11:30 . Demystifying ODM - The Sequel. . . . . . . /C 92190
08/27 .9:30&11:30 . New OS/2 Bulletin Board System (BBS) . . . /C 92191
08/28 .11:30-2:30 . OS/2 2.0, The Inside Story . . . . . . . . /C 92192
09/03 .9:30&11:30 . AS/400: Enhanced Technical Support . . . . /C 92193
09/10 .9:30&11:30 . PS/2 Update: Micro Channel Performance . . /C 92195
09/14 .9:30&11:30 **System 390 Magazine. . . . . . . . . . . . /C 92197
09/16 .9:30&11:30 **V2R2 Avail. Update: Managing Multiple ASPs /C 92199
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase of "Handouts" and Videotapes, 1-800-282-0226. . . . . . . .
Satellite Receive Equipment & Coordinates for SBS-5 Satellite . . .
Copyright Statement. . . . . . . . . . . . . . . . . . . . . . . . .
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08/21 .9:30&11:30 . Cross System Product V4.1 Update . . . . . /C 92188
Friday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 60min ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations
INFO TYPE: Technical
AUDIENCE: Customers: Current CSP customers in the MVS environment
Application programmers and managers
IBMers: AD specialists or CSP specialists

OBJECTIVES: Review performance numbers for CSP V4.1
Communicate the extensive functions contained in CSP V4.1
for cooperative processing.
Communicate extensive functions released in CSP/2AD for
workstation development.
Provide customer references from early install program.

AGENDA: Introduction (05)
Cobol generation (10)
Cooperative applications (05)
CSP/2AD (10)
Customer testimonial on CSP/2AD (10)
CSP/2AD Demo (05)
Questions & answers(15)

BROADCAST NUMBER: 92188
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08/26 .9:30&11:30 . Demystifying ODM - The Sequel. . . . . . . /C 92190
Wednesday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 105min ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations
INFO TYPE: Technical
SKILL LVL: IBM skill level 4
AUDIENCE: AIX Customer Systems Administrators
IBM Business Partners and Industry Remarketers
IBM AIX Systems Engineers & Specialists

This program will review and update a previous presentation on the AIX
Object Data Manager (ODM), a facility which uses an object-oriented
approach to data management within the AIX operating system. The
presentation begins with a recap of the ODM - what it includes and how
it is implemented. In addition we will discuss how the ODM Customized
Object classes are created using the predefined Object Classes. An
in-depth look at the Logical Volume Manager (LVM) definitions in the
ODM will be explored and finally a discussion involving an undocumented
backup/recovery feature provided in AIX 3.2.

AGENDA: Introduction
Recap of ODM Terminology
ODM Object Classes
Logical Volume Definitions
RDA: An ODM Backup/Recovery Tool
Question & Answer Session

BROADCAST NUMBER: 92190
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08/27 .9:30&11:30 . New OS/2 Bulletin Board System (BBS) . . . /C 92191
Thursday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 105min. ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations
INFO TYPE: Technical
SKILL LVL: 3,4,5.
AUDIENCE: Workstation technical coordinators using and supporting OS/2
in their organizations, Dealers and Business Partners.

After announcing OS/2 2.0, IBM activated a new OS/2 BBS, free to all
registered technical coordinators. This presentation reviews the BBS
functions including forums, submitting defects, downloading CSDs, and
software library features.

IBM's Integrated Configuration and Pricing Application (ICPA), a
software library highlight, will also be demonstrated. ICPA allows easy
configuration and pricing of PS/2 systems with adapter options and
peripherals.

The material covered will show customers how to access and use this new
IBM support offering.

AGENDA:
Introduction Bill Hawkins, Manager, Technical Coordinator Program
Demonstrations
OS/2 BBS Andrew Morbitzer, OS/2 Application Assistance Center
ICPA Neil Koropoff, Workstation Specialist, Personal
Systems Solutions, Northwest Trading Area
Q & A Panel

BROADCAST NUMBER: 92191
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08/28 .11:30-2:30 . OS/2 2.0, The Inside Story . . . . . . . . /C 92192
Friday Eastern Daylight Time
AVAILABLE: In the clear and at IBM locations.
INFO TYPE: Technical
SKILL LVL: Participants should have installation, usage, and support
experience with OS/2.
AUDIENCE: Workstation Technical Coordinators, SEs, Dealers, Business
Partners.

This program presents the structure of OS/2 2.0, allowing participants
to view and learn how OS/2 2.0 works and how it can help technical
organizations. The program begins with the base function, kernel, and
subsystem structures including multitasking, protection, 32-bit pro-
gramming, dynamic link libraries (DLLs), multiple virtual DOS machines
(MVDMs) architecture, and more.

The second part of the program focuses on the Presentation Manager
Workplace Shell and the user interface, including windowing, graphical
programming interface (GPI) graphics, the graphics engine, display and
printer drivers, and other components. The presentation combines demon-
strations which will take the participants deep into OS/2 2.0's inter-
nal structure.

AGENDA:
Introduction: Bill Hawkins, Manager, Technical Coordinator Program
Presentation: David Reich, OS/2 Technical Support, Boca Raton, FL.
Q&A: Panel

BROADCAST NUMBER: 92192
11:30 Eastern = 10:30 Central = 9:30 Mountain = 8:30 Pacific
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09/03 .9:30&11:30 . AS/400: Enhanced Technical Support . . . . /C 92193
Thursday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 60min. ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations
INFO TYPE: Non-technical, executive and marketing.
AUDIENCE: IBM AS/400 MRs, SEs, business partners, customers.

A discussion of enhanced technical support for AS/400 customers,
currently being piloted in six IBM trading areas as the AS/400 Support
Family, with comments from customers are subscribing to these services.

AGENDA: Introduction/Customer Reactions ........ M.Clague/S.Whitney
Technical Support Offerings ............ John Sears
Discussion of Enhanced Services ........ Panel *
*Mark Rennard, John Erickson, John Sears, Linda Allen
Customer Testimonials .................. ---
Packaged Offerings; Pricing & Ordering . John Erickson
Qs & As ................................ Panel

BROADCAST NUMBER: 92193
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09/10 .9:30&11:30 . PS/2 Update: Micro Channel Performance . . /C 92195
Thursday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 105min. ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations
INFO TYPE: Technical
SKILL LVL: 3, 4, 5.
AUDIENCE: Workstation technical coordinators, customers, SEs, dealers

This program will discuss factors effecting the performance end users
can expect to see when running OS/2, DOS or Windows applications on
desktop computers, including Micro Channel, ISA and EISA architectures.
The synergy between Micro Channel architecture and OS/2 2.0 will be
demonstrated using programs anyone might run; two diskettes and a wrap
connector for the parallel port. The program prints and transfers files
on any PC system which can run OS/2 2.0. The presenter will explain why
single tasking benchmarks, commonly used to analyze systems, are obsolete
and misleading in a multitasking environment.

OS/2 2.0 uniquely defines concurrent I/O capabilities that can signifi-
cantly enhance normal desktop or server performance and capability.
Since DOS and Windows presently restrict most I/O to sequential opera-
tion only, these capabilities are best exploited on many current Micro
Channel systems. Micro Channel architecture's superior ability to
support OS/2 concurrent I/O activity is shown as a dramatic performance
improvement over a similarly configured ISA system.

The second part of the program focuses on how concurrent I/O activity
impacts overall system efficiency in Micro Channel and ISA systems using
OS/2 2.0. The program will conclude with a live Q&A session.

BROADCAST NUMBER: 92195
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09/14 .9:30&11:30 **System 390 Magazine. . . . . . . . . . . . /C 92197
Monday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 45min. ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations.
INFO TYPE: Product - Business Solutions
AUDIENCE: Customer Executives, IBM'ers & IBM Business Partners

SYSTEM/390 MAGAZINE - Innovative. Different. Entertaining.
Informative. Brief. Focused. Quality television programming
developed with the customer in mind. Aimed at busy MIS executives,...
each brief segment of this 30 minute program features the news,
innovations, and developments you need to obtain and maintain
that competitive edge.

This second edition of the SYSTEM/390 MAGAZINE will feature Customers
on such topics as Transaction Processing, 3995 Optical Library as an
alternative to microfiche, and electronic Data Interchange (EDI).
In addition, it will include a "What's New" segment which will cover
the latest and most important IBM developments since our June 22
broadcast.

AGENDA: What's New (03)
Computer Output Microfiche Customers (06)
Transaction Processing Customers (06)
EDI Customers (06)
Satellite Dish Commercial Customer (02)

BROADCAST NUMBER: 92197
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09/16 .9:30&11:30 **V2R2 Avail. Update: Managing Multiple ASPs /C 92199
Wednesday
Approx. 9:30 A.M.EDT = 8:30 CDT = 7:30 MDT = 6:30 PDT
Program 11:30 " = 10:30 " = 9:30 " = 8:30 "
Length: 90min. ALL TIME ZONES WILL RECEIVE BOTH BROADCASTS.

AVAILABLE: In the clear and at IBM locations.
INFO TYPE: Technical
SKILL LVL: State IBM skill level 4.
AUDIENCE: IBM AS/400 Technical personnel, Business Partner Technical
personnel, Customer Technical personnel

This program will describe the tools and procedures required to manage
User ASPs on the AS/400. It will reveal some QUSRTOOL functions that are
available for user with user ASPs, informing the user space utilizations
of each ASP and what libraries exist on each ASP. Some sample CL and
Query programs will be offered as suggested means of further refining
the user's ability to dynamically manage the location of data and
software on different user ASPs.

AGENDA:
Introduction: Donna Bieber Consulting Market Support Rep
Description of a User ASP: Fred Grunewald Senior Market Support Rep

Single-Level-Storage and DASD Failures

DASD Implementations

DST Panels

Q & A Fred Grunewald

Close Donna Bieber

BROADCAST NUMBER: 92199
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PURCHASE OF "HANDOUTS" AND VIDEOTAPES, 1-800-282-0226
Give the operator the following information:
BROADCAST DATE, TITLE, and NUMBER

* HANDOUTS: $15
VIDEOTAPES: $30 for a one-tape program (up to 2 hours)
$50 for a two-tape program (2 to 4 hours)
Orders must be charged to Mastercard, Visa or American Express (no
direct billing or COD can be accepted) and material will be available
for approximately 45 days after the broadcast.

* When "handouts" are available prior to broadcast date, it will be
announced in the IBMLink Bulletin option. Please do not contact the
800# to order handouts for a specific broadcast before an announcement
has been made. Also, a notice will be flashed during the broadcast if
the presentation material can be ordered.
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SATELLITE RECEIVE EQUIPMENT & COORDINATES FOR SBS-5 SATELLITE
Those broadcasts listed above as being available "In the clear and at
IBM locations" can be received at your location with the appropriate
satellite receive equipment available from your local dealer/servicer.
Or call Private Satellite Network (PSN) at 800-488-4FTN for information
on a receive system designed for FTN broadcasting.

Equipment required:
--KU-band-compatible dish antenna - 1.8 meter size for reception within
most of the continental U.S., installed on a roof or with a ground
mount (a larger antenna is required in southern Canada)
- Satellite receiver unit
- Monitor/television set

SBS-5 COORDINATES: 123 degrees west longitude
Transponder 9
Horizontal polarity
12.117 GHz center frequency
6.8 MHz audio subchannel

Broadcasts may be videotaped, but the tape may not be edited. The
program is copyrighted by IBM. See the Copyright Statement below.
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FTN COPYRIGHT STATEMENT
"The display and reproduction of any telecast of the IBM
Field Television Network is permitted only for internal display,
of the unaltered telecast, within the receiving organization.
No rights are granted by the IBM Corporation to otherwise
display a telecast; to rebroadcast or retransmit, or edit or
alter a telecast in any way; or to charge for any display or
copy of a telecast without its prior express written consent.
Any questions concerning this network policy should be
directed to: IBM Corporation, Law Department
Intellectual Property
1133 Westchester Avenue
White Plains, NY 10604
"Questions about the content or currency of the telecast
materials should be directed to your local IBM representative."
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